Return:

• Business model: Print on demand
  Order process: The creative team creates ideas, the Production team creates items, and shipping partners handle deliveries.

Return policy:

Every order is custom-made and printed on demand, therefore we do not accept returns unless there is a printing/quality issue.

If your item has problems such as poor quality, missing spelling, incorrect design, incorrect size or color, etc. PLEASE SEND US A PICTURE OF YOUR ITEM, this can help us find and analyze problems. Then we can provide the best solution for you!

Solution for defective orders:

Free reprints are offered on orders shipped with errors.

Refund:

• Claim process: Customers need to email [email protected] to request a refund.
• Approval: Refunds within 7-10 business days after the refund issue is agreed upon and is within the return policy.

Refund types:

• Cancellation: 90% refund; Minus 10% service fee. (Can only be canceled within 12 hours from the time you place your order)
  Out of stock or duplicate orders: 100% refund.
  Wrong size, color or delivery address: No refunds.

Late or missing refunds:

• Steps to check refund status: Check your bank account, contact your credit card company, and contact your bank.
• Contact Information: Customers should contact [email protected] if they have not received a refund.

General notes:

• Apply for credit: Refunds apply to the original payment method.
• Processing time: Refund processing time and notification depends on each specific case.This policy is comprehensive and addresses a variety of situations, providing clarity for customers.